Frequently Asked Questions (FAQ)
1. What is the fabric quality?
Our hoodies are crafted from Heavy Fleece 500 GSM, lined with 100% premium cotton inside. It's thick, truly warm, and built to match luxury global street-wear standards.
2. Does it pill or lint after washing?
Not at all. We use anti-pilling fabric technology. Wear it, wash it, and it will stay as good as new—guaranteed.
3. Does it shrink after washing?
No, all our fabrics are pre-shrunk. The size you buy is the size it stays, even after 100 washes. Just wash it inside out in cold water.
4. How is the fit? Is it regular or oversized?
It features a trendy Regular-to-Oversized fit. If you like a standard comfortable oversized streetwear look, order your true size. If you prefer an extra baggy fit, go one size up.
5. What sizes are available?
Sizes range from M to 2XL. A full size chart in centimeters is available on each product page so you can choose with full confidence.
6. What about finishing and craftsmanship?
This is our signature. We obsess over the finest details, reinforced stitching, and top-tier materials. Every single piece undergoes strict quality inspection before shipping.
7. How long does shipping take?
-
Cairo & Giza: Within 24 to 48 hours.
-
Other Governorates: 2 to 4 business days.
-
Doorstep delivery across all of Egypt.
8. Can I exchange or return?
Absolutely. You have 14 days to exchange or return your order, as long as the item is in its original condition with all tags attached. Your satisfaction always comes first.
9. How should I care for my hoodie?
Turn it inside out, wash with cold water, and avoid high-heat tumble drying. Follow these simple steps, and it will last you for years.